clode

Chinese Speaking Customer Service Consultant

  • Area of expertise Dragon Services
  • Area of expertise Customer Service
  • Localization Łódź

职位描述:
通过电子邮件,聊天软件,电话和视频为客户提供服务
及时处理来自客户或其他对我们产品感兴趣的潜在客户的咨询及指令
通知客户可用的银行产品
通知和解释流程,回答问题;提供信息
创建客户服务标准

知识及技能要求:
语言表达能力:普通话及英语或波兰语综合能力强
高等教育或以上(接受在读学生)
拥有较丰富的词汇量和良好的发音
以客户为中心,且具有灵活应变能力和拓展性思维
善用沟通技巧
拥有快速学习以及团队协作能力

我们提供:
参与国际性商业项目
通过应对新挑战不断拓展你的知识和技能的可能性
在与具有创造性,敬业且友善的团队一起工作中收获经验
劳务合同
医疗保险
OK系统 --多种运动健身卡
舒适的工作条件(高级办公室,停车位)
便捷的办公地点:Jaracza 52 in Łódź,距离罗兹Fabryczna火车站只有5分钟路程
每日持续提供咖啡和茶,每周提供一次水果

 

In accordance with article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as "GDPR"), we hereby inform that the controller of personal data provided by You is Dragon Services Sp. z o.o. with its registered seat in 90-249 Łódź, ul. Jaracza 52, Poland. Providing personal data by You is completely voluntary. Entrusted personal data is stored and secured in accordance with applicable law. As a data subject, You always have the right to access your data and rectify it, delete, limit processing, the right to transfer data and to withdraw your consent at any time without affecting the lawfulness of processing. You have the right to file a complaint to the Personal Data Protection Office with its registered office in Warsaw, ul. Stawki 2, postal code: 00-193 Warsaw, telephone: 022 531 03 00, fax 022 531 03 01, hotline 606 950 000, whenever you feel that the processing of personal data concerning You violates the provisions of the GDPR. For further information please read: Information from the Controller.

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